Low, Low Prices - we understand the main reason you look online for your products....you want good deals! MySoulandSpirit.com runs our entire business as lean as we can so that we are able to pass on savings to you. Go ahead, check around on other sites. If you find an advertised price on another site for the exact same product, let us know and we will match it for all In Stock items.
Safe and Secure - Let’s face it, many people are still hesitant to order online for fear of unsafe practices or company’s that are not legit. We at MySoulandSpirit.com take security very seriously. Read below for our Safe and Secure Online Policies:
We have never and will never show your information to any other company. We hate getting spam emails as much as you do. We are not in the business to sell your information.
Credit Card Fraud Protection : My Soul & Spirit has numerous credit card fraud prevention services, provided by our online merchant processor. This ensures that orders made from MySoulandSpirit.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL). Please visit the bottom of our web page for logos of our trusted providers.
Customer Service is a PRIORITY - Communication is KEY! Our customer service team is our most valuable asset. Without them, we are just a faceless e-commerce company. MySoulandSpirit.com Customer Service team keeps our customers happy. Also, you can expect a Confirmation Email immediately after placing your order. Secondly, an email with your tracking number as soon as your order ships, and if you order happens to be on Back Order, you will hear from our customer service team within the day. We won’t keep you waiting if we don’t have your product.
Volume Discounts - if you are looking to buy a large quantity of lamps or ballasts, please contact us at MySoulandSpirit.com. We may be able to offering some special pricing for larger volume purchases.
Payment Options - Don’t like to use your credit card online? We proudly offer the option to pay via Paypal. Still don’t feel good? We take checks and money orders too. Simply print off the item you want and quantity. Mail it to us with your shipping address and check. We will get your products right out to you.